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(FR) - Offers IT support consulting services for value-added call centers of large corporations. Website in both French and English.

We provide call center training for success. Our focus is training call center teams to help reach your strategic corporate goals, manage your key metrics and ...

Call center calculator for planning, scheduling agents & analysing service performance.

ITESA - Global Contact Center, Customer Experience, CRM Optimization, Consulting for Strategy, Brand, Expansion, Optimization

management improvement initiatives, training, staffing, human resources, contact / call center solutions through professional services in Ottawa, Ontario, Canada

Customer service consultant specializing in client satisfaction, retention and loyalty.

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(US) - Quality monitoring services with live "panel" members. Provides feedback on the effectiveness of contact center representatives, voice response system, or ...