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Описание: The Customer Care Institute (CCI) is an international resource organization that assists Customer Care professionals with improving the delivery of corporate Customer Care. It focuses on issues found in the Customer Service ...
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The ASP is a membership organization for technical support managers and professionals, specializing in support center research and Web-based support.
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The Customer Service Institute of Australia is Australia's peak customer service organisation. We provide customer service training, customer service ...
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A blog focused on customer service and the customer service experience. Interviews, tips, and downloads.
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A non-profit alliance of customer service organizations that are working together to solve industry-wide challenges. Events, current members, mission, programs ...
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Canadian association for call centre managers, supervisors, and other operational staff. Meets monthly in Toronto and Mississauga.
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UK’s leading Mystery Shopping Company. The services we provide greatly improve the performance of businesses. Customer satisfaction development programmes, mystery ...
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Promotes the development and awareness of the customer service profession through networking, education and research. Activities, publications, case histories ...
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Customer Service Benchmarking Association conducts benchmarking studies to identify business process best practices for research and implementation.
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