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Consortium for Service Innovation
Описание: A non-profit alliance of customer service organizations that are working together to solve industry-wide challenges. Events, current members, mission, programs, press, articles and membership details.
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The ASP is a membership organization for technical support managers and professionals, specializing in support center research and Web-based support.
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The Customer Care Institute (CCI) is an international resource organization that assists Customer Care professionals with improving the delivery of corporate ...
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A blog focused on customer service and the customer service experience. Interviews, tips, and downloads.
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The Customer Service Institute of Australia is Australia's peak customer service organisation. We provide customer service training, customer service ...
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Canadian association for call centre managers, supervisors, and other operational staff. Meets monthly in Toronto and Mississauga.
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UK’s leading Mystery Shopping Company. The services we provide greatly improve the performance of businesses. Customer satisfaction development programmes, mystery ...
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Promotes the development and awareness of the customer service profession through networking, education and research. Activities, publications, case histories ...
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Customer Service Benchmarking Association conducts benchmarking studies to identify business process best practices for research and implementation.
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